Privacy Policy
Effective September 4, 2026 · digitalloom.opulx.io · OpulX Media, a division of OpulenceX Inc.
What we collect
Orders: name, email, phone (optional), items purchased, and — for shipped orders — a shipping address. Card details go directly to Stripe, our payment processor; we never see or store them. Forms: what you type into the artist registration, sponsor, press and newsletter forms, tagged by source. For registrants under 18 we additionally collect a parent/guardian’s name, email and consent — and nothing without it. Analytics: usage data via Google Analytics 4 and, with your consent, Meta and X pixels.
What we use it for
Delivering what you bought (tickets, merch, confirmations, the scheduled pre-order updates), running the door check-in, replying to inquiries, sending the newsletter you signed up for, and understanding how the campaign performs. Email lists sync to our CRM, tagged by how you joined. We do not sell personal data.
Cookies & consent
Essential cookies keep checkout and the staff area working. Non-essential trackers (analytics pixels) load only after you opt in via the cookie banner — declining is the default and the site works fully without them.
Sharing & retention
Data is shared only with the processors that run the site: Stripe (payments), our email delivery provider, our hosting provider, and analytics services you consented to. Order records are kept as long as accounting law requires; marketing lists until you unsubscribe (every email has the link); registration data through the program and one season beyond.
Your rights
Email hello@opulx.io to access, correct, export or delete your data, or to withdraw any consent. We answer within 30 days.